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Back at the end of February, Natalie and Alison attended the South Wales Chamber of Commerce Awards in Cardiff and brought home the Commitment to Customer Service Award to Pembrokeshire.
Malcolm was unable to attend due to taking some well deserved annual leave, however he would like to say a few words regarding this prestigious award.
"Both Pat and myself are very pleased and proud of this achievement of winning the award for Commitment to Customer Service in the recent awards ceremony of South Wales chamber of commerce in Cardiff .
This award has to be attributed to our wonderful staff who contribute with their hard work and dedication with everything they do without them this award would not of been possible. This includes our marketing manager Alison Belton and Natalie Reynolds our Online Marketing Manager.
Since taking over the hotel 7 years ago we have all worked extremely hard to achieve were we are today and this shows with the awards that we have achieved over the past 12 months."
See more photos and the video from the awards over on the South Wales Chamber of Commerce Facebook page