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Back in June we announced that we had been shortlisted for a Customer Service award with 102.5 Radio Pembrokeshire
Those of you that have stayed with us will know that customer service is at the heart of the hotel's growth and success.
On the weeks running up to the awards, we encouraged past customers via email and social media to vote for us.
The awards took place at the Torch Theatre on Thursday 9th July. As both Malcolm and Pat were both busy with running of the hotel, we asked Alison Belton of Outsource Me Limited to attend on our behalf. Alison has worked with us over the years on the marketing of the hotel.
We were pleased and very honoured to have the Customer Service award come home to Tenby with us.